Based on the strong R&D background and development ability of products, Hanlong became the only third party of TI (Texas Instruments) in China in 2010, and then TI & Hanlong work together to push the most cost-effective products to a lot of partners.
Q1. Where could I see my phone's current FW?
1. You can log on Webpage-Home-Version to see which FW(img) you phone is.
2. You can also check on Menu-Status-Information-Firmware(IMG).
Q2. Where could I get the latest phone FW for upgrade?
1. Please downlaod the latest phone FW on Hanlong Website -> Support -> Firmware Download.
2. You can also contact Hanlong local distributor for latest phone FW.
Q3. What precautious should I take before making an upgrade?
1. Before making an upgrade, please read our upgrade instruction file carefully.
2. During the upgarde, please do avoid to power off the phone or disconnect the phone, which may cause a damage to the phone.
Q4. How to upgrade my phone's FW?
1. Our phone support TFTP/HTTP/HTTPS/FTP upgrade and Webpage upgrade. For upgrade by TFTP/HTTP/HTTPS/FTP, please download the upgrade instruction document here. For upgrade by Webpage. Please log on Webpage-Management-Upgrade-IMG Firmware Upgrade, choose the IMG file and upgrade.
Q5. Is there a simplest way to upgrade my phone?
1. Yes, you can simply upgarde the FW on Webpage-Management-Upgrade-IMG Firmware Upgrade, choose the IMG file and upgrade.